
About Shake Shack Menu


Shake Shack Menu Price Overview 2026
| Category | Starting Price | Most Expensive | Description |
|---|---|---|---|
| Burgers | $8.79 | $15.79+ | 100% Angus beef, griddled fresh, never frozen |
| Chicken | $6.99 | $13.89+ | Hand-breaded white-meat chicken, antibiotic-free |
| Fries & Sides | $5.69 | $8.19+ | Signature crinkle-cut fries, cooked fresh to order |
| Milkshakes | $7.49 | $8.19+ | Hand-spun frozen custard shakes, thicker than ice cream |
| Frozen Custard / Concretes | $5.69 | $8.49+ | Dense custard blended with bold mix-ins, held upside down |
| Drinks | $4.39 | $5.69+ | House-made lemonades, organic teas, no HFCS |



















































Shake Shack Dietary & Allergen Guide 2026
Vegetarian Options
| Item | Price | Calories | Description |
|---|---|---|---|
| ‘Shroom Burger | $11.99+ | 550 cal | Crispy portobello mushroom filled with muenster & cheddar, lettuce, tomato, ShackSauce |
| Veggie Shack | $11.29+ | ~440 cal | Mushrooms, sweet potato, carrots, farro & quinoa patty with crispy onions, pickles, ShackSauce |
Gluten-Free Options
| Item | Price | Note |
|---|---|---|
| Gluten-Free ShackBurger | $13.59+ | Served on a certified gluten-free bun |
| ShackBurger Lettuce Wrap | $9.49+ | Gluten-free, served in crisp lettuce |
| SmokeShack Lettuce Wrap | $14.89+ | Gluten-free, served in crisp lettuce |
| Avocado Bacon Burger Lettuce Wrap | $16.39+ | Gluten-free, served in crisp lettuce |
| Veggie Shack Lettuce Wrap | $11.29+ | Gluten-free, served in crisp lettuce |
| Chicken Shack Lettuce Wrap | $10.09+ | Gluten-free, served in crisp lettuce |
Major Allergens
| Allergen | Found In |
|---|---|
| Milk | Most burgers, all shakes & custard, cheese fries |
| Eggs | ShackSauce, buttermilk herb mayo, all frozen custard & shakes |
| Wheat / Gluten | All potato buns, ‘Shroom Burger, chicken items |
| Soy | Most burger buns, ShackSauce, select sauces |
| Sesame | Most potato buns |
| Tree Nuts | May be present in select custard & concrete mix-ins |
Lower-Calorie Options
| Item | Price | Calories | Tip |
|---|---|---|---|
| Chicken Bites | $6.99+ | From 300 cal | Lightest protein option on the menu |
| ManiPops! | ~$5.69+ | ~300 cal | Lightest dessert option |
| Floats | ~$6.49+ | ~280 cal | Lighter alternative to a full shake |
| Hamburger | $8.79+ | 400 cal | Leanest burger on the menu |
| Veggie Shack | $11.29+ | ~440 cal | Hearty but lower-cal veggie burger |
| Organic Iced Tea | $4.39+ | 5 cal | Near zero-calorie drink |
| Any Lettuce Wrap | varies | saves ~100–150 cal | Swap any bun for lettuce to cut calories |
Shake Shack Opening Hours 2026
Hours vary by location type. Below are the standard hours across common location categories.
| Location Type | Monday – Thursday | Friday – Saturday | Sunday | Notes |
|---|---|---|---|---|
| Standard (Suburban / Mall) | 10:30 AM – 11:00 PM | 10:30 AM – 12:00 AM | 10:30 AM – 11:00 PM | Most common across US locations |
| Standard (Standalone) | 10:00 AM – 11:00 PM | 10:00 AM – 12:00 AM | 10:00 AM – 11:00 PM | Varies slightly by city |
| Urban / High-Traffic (NYC, LA, Chicago) | 10:30 AM – 2:00 AM | 10:30 AM – 2:00 AM | 10:30 AM – 2:00 AM | Theater District NYC, Downtown LA |
| Las Vegas Strip | 10:00 AM – 3:45 AM | 10:00 AM – 3:45 AM | 10:00 AM – 3:45 AM | Extended hours for entertainment district |
| Airport / Transit Locations | Follows terminal hours | Follows terminal hours | Follows terminal hours | Often open earlier from 7:00 AM |
| Online Ordering Hours | 11:00 AM – 10:00 PM | 11:00 AM – 11:00 PM | 11:00 AM – 10:00 PM | Cut off at least 1 hour before closing |
Always confirm hours at your specific location using the Shake Shack app, Google Maps, or shakeshack.com before visiting.
Shake Shack Holiday Hours 2026
| Holiday | Status | Notes |
|---|---|---|
| New Year’s Day (Jan 1) | Open — reduced hours | Most locations open late, typically 11:00 AM |
| Martin Luther King Jr. Day | Open — normal hours | No change at most locations |
| Valentine’s Day (Feb 14) | Open — normal hours | May be busier than usual |
| Presidents’ Day | Open — normal hours | No change at most locations |
| Memorial Day | Open — normal hours | Some locations may adjust |
| Independence Day (Jul 4) | Open — reduced hours | Hours vary by location, check ahead |
| Labor Day | Open — normal hours | Most locations unaffected |
| Halloween (Oct 31) | Open — normal hours | Seasonal specials often available |
| Thanksgiving Day | Closed or reduced | Most locations closed; a few may open limited hours |
| Christmas Eve (Dec 24) | Open — reduced hours | Typically closes earlier than normal |
| Christmas Day (Dec 25) | Closed or reduced | Most locations closed; select urban locations may open |
| New Year’s Eve (Dec 31) | Open — extended hours | Urban locations often stay open late |
Holiday hours are not set company-wide. Always verify with your local Shake Shack via the app or Google Maps listing before heading out.
Shake Shack Payment Options & Order Methods 2026
Payment Options
| Payment Method | Accepted | Notes |
|---|---|---|
| Visa / Mastercard / Amex / Discover | ✅ Yes | All major credit and debit cards |
| Apple Pay | ✅ Yes | Contactless, in-store and in-app |
| Google Pay | ✅ Yes | Contactless, in-store and in-app |
| Shake Shack eGift Card | ✅ Yes | Only via official app or website |
| Cash | ✅ Yes | Most locations have at least one cash register; exact change preferred |
| Third-Party Gift Cards | ❌ No | Only Shake Shack-issued eGift cards accepted |
| Cryptocurrency | ❌ No | Not accepted |
Order Methods
| Order Method | Available | Details |
|---|---|---|
| In-Store (Counter / Kiosk) | ✅ Yes | Order at the counter or self-service kiosk; full menu available |
| Shake Shack App (iOS & Android) | ✅ Yes | Order ahead, skip the line, real-time tracking, exclusive app deals; delivery from $1.99, free over $40 |
| Shake Shack Website | ✅ Yes | Full menu ordering for pickup or delivery at shakeshack.com |
| DoorDash | ✅ Yes | Third-party delivery; fees apply |
| Uber Eats | ✅ Yes | Third-party delivery; fees apply |
| Grubhub | ✅ Yes | Third-party delivery; fees apply |
| Postmates | ✅ Yes | Third-party delivery; fees apply |
| Catering | ✅ Yes | Minimum order $150; burger, side & dessert platters available |
| Drive-Thru | ⚠️ Select only | Available at select newer suburban locations; check app to confirm |
| Phone Order | ⚠️ Select only | Available at some locations; call your local Shack directly |
Shake Shack Reviews & Ratings 2026
Overall Ratings Across Platforms
| Platform | Rating | Total Reviews | Notes |
|---|---|---|---|
| Yelp | ⭐ 3.6 / 5 | 70,880+ reviews across 136 US locations | Generally satisfied; varies heavily by location |
| Google Maps | ⭐ 4.1 / 5 | Millions of reviews across all locations | Consistently higher than Yelp |
| Trustpilot | ⭐ 2.8 / 5 | ~186 reviews | Lower due to delivery complaint bias |
| NPS Score (Comparably) | 32 / 100 | — | 56% Promoters, 24% Detractors; ranked 2nd among burger chains behind In-N-Out |
| Customer Loyalty | 74% | — | 74% of customers consider themselves loyal Shake Shack users |
What Customers Love
| Category | Common Praise |
|---|---|
| Burgers | Juicy, fresh-griddled patties; ShackBurger and SmokeShack consistently top-rated |
| Milkshakes | Exceptionally thick and creamy; praised as some of the best fast-casual shakes available |
| Fries | Crispy crinkle-cut texture; cheese and truffle fries especially popular |
| Chicken Shack | Frequently called one of the best chicken sandwiches in fast-casual dining |
| Ingredient Quality | Customers appreciate the no-antibiotic, no-hormone beef and cage-free eggs |
| App & Ordering | Smooth pickup experience; order-ahead praised for skipping queues |
Shake Shack Important Links
| Link | URL | Description |
|---|---|---|
| Official Website | shakeshack.com | The official Shake Shack homepage — menu, news, and more |
| Order Online | shakeshack.com/orderSetup | Order pickup or delivery directly from Shake Shack |
| Locations | shakeshack.com/locations | Find your nearest Shake Shack location and hours |
| Careers | shakeshack.com/join-our-team | Browse open jobs and apply to work at Shake Shack |
| Gift Cards | shakeshack.com/gift-card | Buy or redeem a Shake Shack eGift card |
| Press Inquiries | shakeshack.com/press-inquiry | Media and press contact for Shake Shack |
| Shack Truck | shakeshack.com/truck | Book the Shake Shack food truck for events |
| Shack Shop | shop.shakeshack.com | Official Shake Shack merchandise and branded gear |
| App — Google Play | Google Play | Download the Shake Shack app for Android |
| App — App Store | App Store | Download the Shake Shack app for iPhone |
| FAQs | shakeshack.com/faq | Official answers to common Shake Shack questions |
| Blog | shakeshack.com/blog | Latest news, stories, and updates from Shake Shack |
| About Shake Shack | shakeshack.com/about-us | The story, mission, and values behind Shake Shack |
Shake Shack FAQs
Menu & Food
What is Shake Shack’s most popular item?
The ShackBurger is the best-selling item. The SmokeShack, Chicken Shack, Shack Stack, crinkle-cut Fries, and Vanilla Shake round out the top five most ordered items across all US locations.
What is a Shake Shack Concrete?
A Concrete is dense frozen custard blended with mix-ins like brownies, Oreos, caramel, and fruit compotes — so thick it can be held upside down without spilling. Popular options include the Shack Attack, Apple Pie Oh My, and Mega Mangga!
Does Shake Shack have a secret menu?
There is no official secret menu, but popular customisations include adding extra ShackSauce, ordering a burger with extra cheese, or combining a burger patty with a ‘Shroom Burger outside of the standard Shack Stack.
Does Shake Shack serve breakfast?
No. Shake Shack does not serve a standard breakfast menu at most US locations. They open for lunch service, typically from 10:00–11:00 AM depending on the location.
Does Shake Shack have hot drinks?
Generally no. Hot drinks are not part of the standard menu. Hot chocolate has been available at some locations seasonally during fall and winter.
Does Shake Shack have a kids menu?
Shake Shack does not have a dedicated kids menu but offers smaller-portion items like Chicken Bites, Mini Shakes, and a plain Hamburger that are popular with younger guests.
Does Shake Shack have seasonal items?
Yes. Shake Shack regularly introduces limited-time seasonal menu items including special Concretes, shakes, and occasionally LTO (limited-time offer) burgers and chicken sandwiches.
Are Shake Shack fries fresh or frozen?
Shake Shack’s crinkle-cut fries start frozen but are cooked fresh to order in every restaurant. They switched back from hand-cut fresh fries to crinkle-cut after customers strongly preferred the crinkle texture.
Does Shake Shack use real beef?
Yes. Shake Shack uses 100% Angus beef that is humanely raised, free from hormones and antibiotics, and sourced exclusively from US farms. Every patty is freshly griddled to order.
What is ShackSauce made of?
ShackSauce is Shake Shack’s proprietary burger sauce. It is a creamy, tangy condiment made from a base of mayo, mustard, and spices. The exact recipe is not publicly disclosed.
Does Shake Shack have free refills?
No. Shake Shack does not offer free refills on drinks. However, free still water is available at the counter upon request at most locations.
Pricing
Why is Shake Shack so expensive?
Shake Shack uses premium ingredients like antibiotic-free Angus beef, cage-free eggs, real sugar, no hormones which cost more than standard fast-food supplies. Every item is also made to order, not pre-made.
What is the cheapest item at Shake Shack?
The cheapest items start at $4.39 and include Fountain Soda, Organic Iced Tea, Shack2O Water, Sparkling Water, and Organic Apple Juice.
Are Shake Shack prices the same everywhere?
No. Prices vary by location. They are higher in cities like New York, San Francisco, and Chicago, and significantly higher at airport, stadium, and transit hub locations.
Does Shake Shack have any deals or discounts?
Yes. Shake Shack’s app regularly offers exclusive deals including $1 drinks, $3 fries, and $5 classic shakes. Ordering directly through the app can unlock discounts not available at the counter.
Dietary & Health
Does Shake Shack have vegan options?
Shake Shack does not have fully vegan items on its standard US menu as most items contain dairy or eggs. The Veggie Shack patty itself is plant-based, but it is served with American cheese and ShackSauce which contain dairy and eggs.
Does Shake Shack have gluten-free options?
Yes. The Gluten-Free ShackBurger ($13.59+) is served on a certified gluten-free bun. Several items are also available as lettuce wraps. Note: kitchens are not gluten-free environments, so cross-contamination is possible.
How many calories are in a ShackBurger?
The ShackBurger contains approximately 530 calories. The Double ShackBurger is approximately 790 calories.
How many calories are in Shake Shack fries?
Regular Fries: 470 cal. Cheese Fries: 710 cal. Bacon Cheese Fries: 840 cal. Black Truffle Parmesan Fries: ~560 cal.
What is the healthiest item at Shake Shack?
The lightest options are Chicken Bites (from 300 cal), Floats (~280 cal), ManiPops! (~300 cal), Hamburger (400 cal), and any burger in a lettuce wrap which saves ~100–150 calories versus a bun.
Does Shake Shack have a protein or high-protein menu?
Yes. In January 2026, Shake Shack launched a “Good Fit Menu” of high-protein, low-carbohydrate items — primarily burgers and chicken in lettuce wraps — to meet growing demand for protein-focused meals.
Does Shake Shack have dairy-free options?
Shake Shack’s frozen custard and shakes all contain dairy. The burgers, chicken sandwiches, and fries (plain) do not contain dairy as primary ingredients, though cross-contact is possible in the kitchen.
Ordering & Experience
Does Shake Shack deliver?
Yes. Shake Shack delivers through its own app and website, as well as DoorDash, Uber Eats, Grubhub, and Postmates. Delivery fees and minimum order amounts vary by platform and location.
How long does Shake Shack take?
Standard wait times are 5–7 minutes in-store. During peak hours, waits can extend to 10–15 minutes. Ordering ahead via the app typically allows you to skip the queue.
Does Shake Shack have a drive-thru?
Drive-thrus are available at select newer suburban locations. Most Shake Shack locations are counter-service only with no drive-thru. Check the app to confirm your nearest location’s format.
Can you customise your order at Shake Shack?
Yes. You can customise toppings on any burger. Standard free toppings (LTOP — lettuce, tomato, onion, pickle) can be added or removed. You can also request no sauce, extra cheese, or a lettuce wrap instead of a bun on any item.
Does Shake Shack take cash?
Yes. Most Shake Shack locations accept cash. Some high-traffic and newer locations may be cashless — always check ahead if you plan to pay with cash.
Does Shake Shack have a loyalty program?
Not yet as of March 2026. Shake Shack has confirmed a loyalty program is in development, expected to launch later in 2026. Currently, app-exclusive deals and promotions are the main way to save.
How do I give feedback to Shake Shack?
Submit feedback at shakeshack.com/feedback. You’ll need your receipt (store number, date, transaction number). Completing the survey earns a validation code redeemable for free items or discounts at your next visit.
About Shake Shack
Where did Shake Shack start?
Shake Shack started as a hot dog cart in Madison Square Park, New York City, in 2001 as a charity initiative. It became a permanent kiosk in 2004 and has since grown to over 500 locations worldwide.
Is Shake Shack fast food or fast casual?
Shake Shack is classified as fast casual — a step above traditional fast food in terms of ingredient quality, made-to-order preparation, and dining environment, but without full table service.
How many Shake Shack locations are there?
As of early 2026, Shake Shack operates over 500 locations globally, including 380+ company-operated US locations and 235+ international licensed locations. The chain plans to open 55–60 new US locations in 2026 alone.
Is Shake Shack publicly traded?
Yes. Shake Shack has been listed on the New York Stock Exchange under the ticker symbol SHAK since January 2015.